Prescription Policy

Our Telehealth doctors can prescribe the necessary prescriptions.




  • Doctors providing consults for our Telehealth program offer prescriptions for a wide range of conditions. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Short-term prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new doctor or traveling.

    When our Telehealth doctors prescribe medication, they will follow state regulations and guidelines. Patients with chronic illnesses should visit their primary care physicians or other specialists for extended care.

    Our Telehealth doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, Cymbalta, Prozac, Zoloft, Viagra and Cialis. Prescriptions are not available for international consults.