Frequently asked questions

Answers to your questions!

What is Medical Shield?
Are the Telehealth Doctors U.S. Certified?
Is my electronic health record kept private?
Are there any out of pocket costs or deductables?
Is Medical Shield Insurance?
How much does Medical Shield Cost?
Is Telehealth available 24/7/365?
Can I be turned down for a pre-existing condition?
Does Medical Shield cover my entire family?